QA Tester enhancing quality in games at FuturLab, an award - winning game studio. Focus on executing tests, logging defects, and improving user experience.
About the role
- Quality Assurance Senior Associate specializing in QC audits for Allstate's business processes. Evaluating processes and supporting operational excellence while ensuring compliance and accuracy in team operations.
Responsibilities
- Completes quality control (QC) audits within designated areas of responsibility by evaluating processes for the business unit, clients, and the quality team
- Follows established audit guidelines, focusing on detail, in order to complete tasks attentively, thoroughly, and accurately
- Support the completion of multiple complex tasks
- Assists with vetting of identified defects with operational leaders via e-mail, dispute process and/or conference calls
- Assists with onboarding of new analysts by sharing technical knowledge, demonstrating responsibilities through job shadowing, and responding to questions
- Conducts audits on transactions within area of responsibility and assists with documentation of auditing procedures to ensure current and accurate capture of team operations
- Utilizes knowledge of operating policies and procedures to recommend solutions for enhancing operations while aligning with client expectations and corporate objectives
- Performs quality control audits as directed by management, and within established production and accuracy standards
Requirements
- Minimum of 2 years hands-on experience with QC/QA processes (not specifically in financial services/accounting)
- Minimum of 2 Years experience within a finance/accounting environment
- Minimum of 2 Years Excel experience
Benefits
- A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts
- Access to world-class learning platforms and award-winning L&D
- Clear career paths, internal mobility, and a strong focus on growth
- A people-first culture with flexible working options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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