Work directly with customers and customer-facing teams to understand user needs and solicit feedback on our existing product
Be the voice of the procurement and sourcing teams within the Zip product team
Synthesize user needs with the company strategy and your product vision to develop a compelling roadmap and detailed product specs
Manage end-to-end execution for core product features/capabilities
Ensure we meet high customer standards by designing robust feature rollout and quality processes in coordination with stakeholder teams
Pick up slack wherever needed to ensure the team and product’s success, whether that means taking notes in user research sessions or trying to reproduce a reported user issue
Mentor junior product managers on core product management skills
Requirements
8+ years of Product Management experience, including 4+ at a SaaS company
Experience working with engineering and design to ship sophisticated products that also deliver a great user experience
Experience building and iterating on products or feature areas from 0-to-1
Sufficient technical skills to ask engineers good questions and navigate through user data
Strong written and oral communication with internal and external stakeholders
Attention to detail and ability to quickly grasp complex business processes and industry knowledge
Ability to prioritize ruthlessly, even if may disappoint customers or stakeholders
Preferred: Experience managing other product managers
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