Hybrid Senior Manager, Staff Software Engineering

at GEICO

• Job title: Senior Manager, Staff Software Engineering
• Job type: Full Time
• Experience level: Senior
• Salary: $150,000 - $300,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Google Cloud Platform, Informatica, Java, JavaScript, Kubernetes, Microservices, TypeScript, Go, .NET
• Location requirements: Hybrid, Palo Alto, United States

About the role

• Senior Manager leading engineering team at GEICO to innovate and enhance low-latency platforms. Focusing on technical roadmaps and driving operational efficiency in insurance business.

Responsibilities

• Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
• Understand how requirements and design choices may impact systems across multiple areas
• Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery
• Initiate and support performance evaluation of team members
• Cultivate a culture that motivates all levels of performers to higher levels of achievement
• Build and maintain relationships with your team members to support an environment of trust
• Foster a culture of growth mindset that acknowledges and expects individuals to grow and be accountable
• Influence those you motivate and coach to be receptive to feedback
• Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies
• Proficiently execute difficult conversations on development and performance
• Craft and deliver strategic and well-structured persuasive arguments to drive projects that drive process improvement, enhance cost leadership, and/or customer experience
• Manage up to leadership as well as give feedback when appropriate
• Administer coaching plan(s) and Performance Improvement Plan(s)
• Craft fully compliant quality documentation
• Compliant negotiation and execution of warning administration and/or involuntary termination
• Develop the team budget and be accountable for reporting on results achieved at regular intervals
• Significantly contribute to the team planning process to include surfacing associate level proposals
• Collaborate with the product teams to understand their pain points around performance, resiliency and formulate strategies to address recurring issues in a sustainable way
• Influence and build vision with product owners to ship quality products in a faster pace
• Develop and motivate teams to solve complex problems and be a strong advocate for open-source technologies and solutions
• Drive the team towards building solutions towards the long-term goals while ensuring that high priority tech debts are solved in an efficient way
• Consistently share best practices and improve processes within and across teams

Requirements

• Strong foundation in algorithms, data structures, and core computer science concepts
• Basic UI/UX, API and prototype design knowledge and experience
• Proven experience in digital experimentation to optimize the online customer experience
• Knowledge of DTM tagging, including implementation solution design and processing rule set
• Hands on experience with Metadata management tools (Microsoft Purview, Collibra, Alation, Informatica, etc.)
• Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc)
• Working knowledge of object-oriented development, Gang of Four (GOF) Design Patterns, Microservices, Dependency Injection with IOC containers, and both frontend and backend unit testing
• Proven ability to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly
• Strong Cloud (AWS, GCP, Azure etc.) platform knowledge
• In-depth knowledge of MS Office tools such as PowerPoint, Outlook, Word, and WebEx for effective communication
• Proficiency in Project Management and work item management tools such as Jira, Azure DevOps and Portfolio
• Proficiency in Program Management tools such as MS Project, Visio, and Excel
• Experience in existing Operational Portals such as Azure Portal
• Fluency with Java, Go, .NET, HTML-5, JavaScript/TypeScript, XML, JSON, and RESTful Web Services
• Experience with application monitoring tools and performance assessments
• Experience in PowerShell Scripting
• Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action
• Strong understanding of Site Reliability Engineering and DevOps principles
• Strong technical acumen in Cloud Architecture, Performance Benchmarking, and Capacity planning
• Expert in Container orchestration (e.g., Kubernetes), container runtimes and optimization
• Experience with driving cultural change in technical excellence, quality, and efficiency
• Experience managing and growing technical leaders and teams
• In-depth knowledge of CS data structures and algorithms

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility - We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.