Hybrid Senior Jira, DevOps Administrator

Posted 2 weeks ago

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About the role

  • Serve as the primary administrator for our Jira and Confluence instances, including user management, permissions, workflows, integrations and security.
  • Design, implement, and maintain custom workflows, schemes, and automation rules to support various cross-functional teams and projects.
  • Monitor the health, performance, and scalability of our Atlassian applications. Troubleshoot and resolve any issues that arise.
  • Evaluate, install, and manage Jira and Confluence add-ons and integrations with other tools.
  • Provide expert support to end-users, create documentation, and conduct training sessions to ensure effective use of the tools.
  • Plan and execute regular maintenance, backups, and upgrades for our Jira and Confluence instances.
  • Design, implement, and maintain CI/CD pipelines for a variety of applications, including Salesforce, NetSuite, Snowflake, Data.world, Tableau, and AWS services.
  • Utilize tools to manage and provision infrastructure on cloud platforms, primarily AWS.
  • Automate repetitive tasks using scripting languages and tools to improve efficiency and reduce manual errors.
  • Implement and maintain monitoring tools to ensure the health and performance of our applications and infrastructure.
  • Work closely with development, QA, and product teams to understand their needs and provide technical support.
  • Continuously evaluate and improve our DevOps practices and Jira workflows to enhance productivity and collaboration.

Requirements

  • Combined experience of 5+ years in Jira & DevOps admin role with a strong background in administering and scaling Jira instances across business units and enterprises of 1000+ users and managing CI/CD pipelines.
  • Jira & Confluence Expertise: Deep knowledge of Jira Core, Jira Software, and Jira Service Management. Proficiency with Confluence administration and the integration of Confluence spaces with Jira projects.
  • Workflow Design and Reporting: Proven experience in designing and implementing complex workflows and various schemes – screens, permissions, notifications, along with experience constructing custom reports and dashboards.
  • Agile Methodologies: Strong understanding of Agile and Scrum frameworks.
  • Scripting & Automation: Experience with Jira automation features and familiarity with scripting languages like Groovy and JQL is a must.
  • Plugins: Working knowledge of operating and supporting important Atlassian plugins such as Adaptavist Script runner or similar plugins.
  • DevOps Tools: Proficiency with CI/CD tools such as Jenkins, GitLab, GitHub, AWS CodePipeline, etc.
  • Automation, Orchestration and Monitoring: Proficiency with tools such as Ansible, Chef, Puppet, Docker, Kubernetes, Splunk, NewRelic, etc.
  • Cloud Expertise: Hands-on experience with AWS services (e.g., EC2, S3, Lambda, RDS).
  • Version Control: Expert in using Git for version control.
  • Testing: Exposure to test automation tools such as Selenium.
  • Scripting: Strong scripting skills in languages like Python, Ruby, Bash, etc.
  • SaaS Applications: Experience managing deployments for SaaS applications like Salesforce and NetSuite is a must.
  • Data Platforms: Experience with CI/CD for data platforms is a must, including Snowflake, Tableau, and Data.world.
  • Infrastructure as Code: Experience with IaC tools like Terraform or CloudFormation.
  • Problem-Solving: Excellent analytical and problem-solving skills with a meticulous attention to detail.
  • Communication: Strong communication and interpersonal skills to collaborate effectively with technical and non-technical teams.
  • Communication: Experience creating knowledge resources for technical and non-technical users.

Benefits

  • Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more).
  • Hybrid work model (3 days in office – Global Technology Park, Bellandur).

Job title

Senior Jira, DevOps Administrator

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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