Helpdesk intern providing technical support to employees at tech - marketing startup ORBIDI in an innovative environment. Collaborating on systems and connectivity for enhanced productivity.
About the role
- Senior IT Admin responsible for managing macOS environment and AWS infrastructure. Supporting users and leading IT projects in a hybrid role based in Bangalore.
Responsibilities
- Lead the management, troubleshooting, and optimization of a predominantly macOS environment to ensure peak performance and security.
- Identify and automate routine IT tasks and workflows using tools like JAMF, BetterCloud, and scripting (Bash/Python), focusing on improving efficiency and minimizing manual efforts.
- Support and manage AWS infrastructure, handling IAM roles and S3 configurations, and collaborating with the security team to maintain a secure cloud environment.
- Own and drive IT infrastructure projects from planning to completion, ensuring alignment with organizational goals and timely execution.
- Oversee the installation, deployment, and management of enterprise software, maintaining up-to-date applications across all endpoints.
- Implement and maintain endpoint security practices for macOS devices, leveraging tools like JAMF and CrowdStrike to safeguard company data.
- Provide high-level support to end users, addressing technical challenges quickly to ensure seamless daily operations.
- Integrate new and existing IT tools (like OKTA, Netskope, CrowdStrike) to enhance system interoperability and security.
Requirements
- Strong expertise in macOS management: Extensive experience in troubleshooting and managing macOS devices, especially using JAMF.
- Proven automation and scripting abilities: Proficiency in Bash, Python, or similar scripting languages to automate and streamline IT workflows.
- Significant experience in tool integration: Skilled in integrating IT tools, including OKTA, Netskope, and CrowdStrike, for enhanced security and functionality.
- Strong project leadership skills: Ability to independently manage IT infrastructure projects from planning to completion.
- In-depth knowledge of endpoint security: Familiar with deploying and managing security protocols on macOS devices using tools like CrowdStrike.
- Excellent communication and collaboration skills to work with cross-functional teams and articulate technical solutions.
Benefits
- Health insurance
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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