Hybrid Senior IAM Business Systems Analyst

at RTX

• Job title: Senior IAM Business Systems Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ServiceNow
• Location requirements: Hybrid, Farmington, United States

About the role

• IAM Business Systems Analyst supporting Authentication Services for onboarding applications to Single Sign-On. Collaborating with various stakeholders and managing multiple projects.

Responsibilities

• Responsible for application onboarding for multiple projects within IAM space
• Responsible for requirements from various stakeholders and also able to manage stakeholders expectations
• Must be able to perform data analysis.
• Document functional and non-functional requirements
• Work with other team members to prioritize and manage the backlog
• Work with the application teams and technical team to review the requirements
• Document test cases and test scenarios and work with the application teams to co-ordinate UAT testing
• Maintain and provide timely status reporting to the leadership
• Identify process gaps and create process improvement documents and communicate the same to the application teams
• Work with the EIS communications team to draft communications and to also lay out the communication plan and schedule
• Lead and participate in meetings and provide guidance and expertise in support of strategic company initiatives
• Gain a deep understanding of user experience and interactions with the products supported to identify and fill solution gaps to improve user experience
• Must be able to engage with infrastructure professionals, pose intelligent and probing questions, plan, perform and manage security administration, provide accurate and detailed information, and quickly learn key concepts of how a technology operates including its control strengths and weaknesses.

Requirements

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience
• Demonstrated ability to build consensus across a variety of key stakeholders as well as business and technology leaders to influence successful outcomes.
• Minimum 5 years of experience as a Business Systems Analyst including 3 years experience working within Identity and Access Management space such as Authentication and Authorization Services (SSO, LDAP, MFA, EIM etc.), and ServiceNow (SNOW)
• Experience gathering requirements, process mapping, creating business and technical requirement documents, and coordinating UAT testing
• Background acting as a project manager including project plan creation tasks.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Benefits

• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care