Senior Director of Product Management at GEICO driving product portfolio strategies and innovations. Leading a team and representing products across the organization to align with customer needs.
Responsibilities
Represent a portfolio of products at the top level of the organization
Partner closely across the organization to identify new product concepts articulating how they will drive value for customers, the organization and differentiate GEICO in the marketplace
Craft an inspirational vision for a portfolio of products, with clarity of how products come together to drive experience for GEICO customers, associates and partners across all channels and insurance offerings
Ensure the suite of products is seamless for customers so they do not experience the organizational structure and underlying processes
Continuously assess performance of products within the portfolio and identify any areas where cost of product is higher than value generated with recommendations on next steps
Plan and outline decommissioning of underperforming products and/or features with a proactive communication plan inclusive of customer impact and potential alternatives
Oversee sunsetting of products and decommissioning of product services as necessary
Model adaptability by encouraging continuous evolution to product portfolio considering industry trends, emerging solutions, new insights and changing customer and business needs
Ensure product team is leveraging design thinking, systems thinking and agile best practices as part of the product life cycle
Translate portfolio vision into a 12-18-month strategic portfolio roadmap mapped to outcomes and value creation
Identify product portfolio level KPIs (Key Performance Indicators) coaching team to adjust and refine products the data dictates
Proactive partner with Technology leaders to define end-state architecture that enables product portfolio and ensure products are secure, resilient, performant, and scalable that solve material customer and business problems
Lead a product team of 12 people including Product Directors, Senior Product Managers and Product Managers, with the potential to scale the team further
Nurture, develop and coach product leaders identifying opportunities for growth and achieve measurable goals
Requirements
9+ years’ experience in product leadership positions with proven record of successfully launching products (at least half of it from building consumer facing products)
6+ years in managing 5+ major products
Experience using quantitative and qualitative data to inform design decisions and drive change
8+ years of experience hiring, managing, and developing product managers (individual contributors and people managers)
Experience working with both technical and business stakeholders (Marketing, Operations, Data, etc.)
Familiar with organizational maturity and related transformation
Demonstrated experience influencing senior management and setting expectations for major cross-functional initiatives
Exceptional written and verbal communication skills
Experience with insurance, financial services, or parallel industries
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Flexible workplace arrangements including GEICO Flex program, offering the ability to work from anywhere in the US for up to four weeks per year.
Employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
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