Senior Data Analyst at Multitude driving insight across collections and recovery operations. Responsible for data analysis and reporting to improve customer outcomes and portfolio profitability.
Responsibilities
Lead analytics for collections performance, portfolio segmentation, and recovery optimization.
Build and maintain dashboards, KPIs, and automated reports for collections and risk teams.
Analyze delinquency, roll rates, repayment patterns, and behavior trends to identify actionable insights.
Partner with operations, risk, collection process analysts, and data engineering teams to improve data accuracy and analytical capabilities.
Evaluate treatment strategies, collection campaigns, and A/B tests to measure performance and recommend improvements.
Support advanced analytics and predictive modeling initiatives in collaboration with the Data Science team.
Ensure consistent data quality, governance, and documentation across data processes.
Requirements
3+ years of experience in data analytics, ideally within financial services, fintech, or debt collections.
Advanced SQL proficiency; experience with Python or R for data analysis and automation.
Strong knowledge of BI tools such as Power BI, Tableau, or Looker.
Solid understanding of collections KPIs and lifecycle metrics.
Experience handling large datasets and working in cloud-based data environments.
Excellent communication and data storytelling skills, with the ability to translate data insights into business actions.
Strong analytical mindset, attention to detail, and problem-solving orientation.
Benefits
A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture.
Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe.
A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement.
Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards.
Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive.
Enhanced Health & Retirement Coverage – benefit from comprehensive private health insurance and a supportive pension scheme, designed to give you peace of mind and long-term security.
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