Senior Data Analyst focused on delivering data-driven insights for Revenue Operations. Collaborating with leadership to optimize Customer Success and go-to-market strategies.
Responsibilities
Partner with SVP of Customer Success, RevOps, and Finance to design and deliver strategic analytics and reporting frameworks that support board-level and SLT visibility.
Integrate and transform complex data sets from CRM, BI, and operational systems into consistent and trusted data models.
Lead the effort to identify and address data gaps, optimizing data architecture and field mappings to improve reporting quality.
Surface trends, risks, and growth opportunities by analyzing large, often incomplete datasets; conduct scenario modeling to inform go-to-market strategies.
Deliver insights that enable leadership to make faster, evidence-based decisions on forecasting, pipeline health, resource allocation, and productivity levers.
Champion best practices in reporting and visualization using Tableau, advanced Excel, and other BI tools, ensuring insights are intuitive and actionable for business users.
Act as a trusted advisor to RevOps leadership, presenting insights with clarity and influencing strategic initiatives across Sales, Marketing, and Customer Success.
Provide ad hoc analysis in response to evolving business priorities, often under tight deadlines.
Requirements
5+ years of experience in Revenue Operations, Finance, Business Analytics, or a related field supporting go-to-market organizations.
Proven ability to influence strategic decision-making by connecting data-driven insights to business outcomes.
Advanced analytical and problem-solving skills with a demonstrated ability to extract insights from imperfect data and communicate recommendations effectively.
Strong understanding of SaaS GTM motions and metrics, including gross and net revenue retention, customer health metrics, and renewal reporting.
Exceptional communication and storytelling skills, with the ability to translate complex analyses into concise, executive-ready narratives.
Hands-on experience with CRM platforms (Salesforce.com, Gainsight) and integrating them with data visualization tools.
Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
A proactive, curious mindset—always looking for opportunities to improve how the business leverages data to drive growth.
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