Senior Data Analyst delivering actionable insights from data to support operational projects at CloudFactory. Collaborating with cross - functional teams in a fast - paced production environment.
About the role
- Senior Data Analyst driving insight and strategy across collections and recovery operations in a fintech company. Responsible for data analysis, reporting, and insight generation to optimize performance and improve outcomes.
Responsibilities
- Lead analytics for collections performance, portfolio segmentation, and recovery optimization.
- Build and maintain dashboards, KPIs, and automated reports for collections and risk teams.
- Analyze delinquency, roll rates, repayment patterns, and behavior trends to identify actionable insights.
- Partner with operations, risk, collection process analysts, and data engineering teams to improve data accuracy and analytical capabilities.
- Evaluate treatment strategies, collection campaigns, and A/B tests to measure performance and recommend improvements.
- Support advanced analytics and predictive modeling initiatives in collaboration with the Data Science team.
- Ensure consistent data quality, governance, and documentation across data processes.
Requirements
- 3+ years of experience in data analytics, ideally within financial services, fintech, or debt collections.
- Advanced SQL proficiency; experience with Python or R for data analysis and automation.
- Strong knowledge of BI tools such as Power BI, Tableau, or Looker.
- Solid understanding of collections KPIs and lifecycle metrics.
- Experience handling large datasets and working in cloud-based data environments.
- Excellent communication and data storytelling skills, with the ability to translate data insights into business actions.
- Strong analytical mindset, attention to detail, and problem-solving orientation.
Benefits
- A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture
- Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe
- A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement
- Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards
- Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive
- Wellbeing Benefit – receive an annual allowance to support your physical and mental wellbeing
- Private Health Insurance – access comprehensive medical coverage to support your health
- Weekly Office Breakfast – enjoy a fresh start with breakfast at the office
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