Learning Experience Consultant at TaskUs delivering instructional design for training programs. Focused on learner - centered training solutions and collaborating with key departments.
About the role
- Senior Consultant for IT Service Management in a growing consulting company offering customized IT strategies. Supporting clients with individual solutions and continuous process optimization in IT management.
Responsibilities
- Advise our clients on IT Service Management, identify organizational challenges, and jointly develop tailored solutions
- Design KPIs, SLAs and OLAs within the IT organization based on the IT service catalog and support the successful rollout of IT services
- Optimize IT Service Management, define corresponding processes and value streams, and drive their continuous improvement
- Optionally provide technical leadership to junior consultants in joint projects
Requirements
- At least three years of project and/or consulting experience in IT Service Management, or professional experience as an IT Service Manager
- Good understanding of frameworks such as ITIL or COBIT
- Strong interest in effectively organizing and managing IT in a digital environment and an understanding of the challenges at the IT–business interface
- Excellent presentation and communication skills in German
Benefits
- We subsidize not only your company bike (Jobrad), but also your public transport pass, benefiting both the environment and your finances.
- We support your gym membership and preventive healthcare.
- We enable work–life balance and compatibility of family and career according to your needs, including the option for remote work.
- We offer 30 days of vacation per year. Take just one day off for Christmas Eve and New Year's Eve. If you’re looking for a longer break, we offer the option of a sabbatical.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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