Senior Consultant for IT Service Management in a growing consulting company offering customized IT strategies. Supporting clients with individual solutions and continuous process optimization in IT management.
Responsibilities
Advise our clients on IT Service Management, identify organizational challenges, and jointly develop tailored solutions
Design KPIs, SLAs and OLAs within the IT organization based on the IT service catalog and support the successful rollout of IT services
Optimize IT Service Management, define corresponding processes and value streams, and drive their continuous improvement
Optionally provide technical leadership to junior consultants in joint projects
Requirements
At least three years of project and/or consulting experience in IT Service Management, or professional experience as an IT Service Manager
Good understanding of frameworks such as ITIL or COBIT
Strong interest in effectively organizing and managing IT in a digital environment and an understanding of the challenges at the IT–business interface
Excellent presentation and communication skills in German
Benefits
We subsidize not only your company bike (Jobrad), but also your public transport pass, benefiting both the environment and your finances.
We support your gym membership and preventive healthcare.
We enable work–life balance and compatibility of family and career according to your needs, including the option for remote work.
We offer 30 days of vacation per year. Take just one day off for Christmas Eve and New Year's Eve. If you’re looking for a longer break, we offer the option of a sabbatical.
Senior TPRM Advisory Consultant at Aravo, providing risk management advisory and solution design expertise. Collaborating on TPRM programs for global clients utilizing the Aravo platform.
Junior Application Lifecycle Management Consultant providing expertise in ALM solutions like SAP and JIRA for automotive clients. Supporting project execution and enhancing processes in collaboration with clients.
Senior Consultant in Energy Utilities and Infrastructure consulting, leading consulting and client delivery teams, contributing to business development and management in a collaborative environment at Moorhouse.
Manager in Life Sciences sector at Moorhouse, delivering high - profile initiatives and supporting sector growth. Collaborating with clients to drive transformation and improve health outcomes.
Consultant / Senior Consultant at DataClue focusing on strategy, data, and AI in client projects. Driving responsibilities and managing complex business questions while collaborating with interdisciplinary teams.
Associate Consultant supporting risk management and control testing activities in technology sector across multiple operational areas. Focusing on risk management initiatives in a flexible, collaborative work culture.
Cloud Consultant assisting in the implementation of Red Hat solutions for clients in Brazil. Focused on the design, deployment, and management of cloud infrastructures.
Consultant at Red Hat working on organizational transformations through innovative software solutions in Brazil. Collaborating with clients and team to deliver technology implementations.
Consultant ensuring Red Hat technology engagements are transformational through Ansible solutions and Agile methodologies while collaborating with cross - functional teams in Brazil.