PC
PCCWDevOps Engineer
Platform Engineer focusing on supporting CI/CD pipelines and Kubernetes at PCCW. Responsible for ensuring platform services' reliability and performance, with night - time support as needed.
About the role
- Responsible for daily operations of Solace Cloud, the market-leading SaaS offering, across AWS, Azure, GCP, Kubernetes, etc.
- Ensure Solace Cloud Services are healthy and reliable and SLAs are being met
- Design and implement infrastructure tooling, observability, and automation
- Improve production operations to be more efficient and less error-prone
- Handle production incidents according to industry-standard incident management processes
- Process service requests and provisioning by customers
- Manage customer escalations and drive resolution in mission-critical, high-impact production environments
- Work directly with customers to identify, troubleshoot, and resolve operational issues
- Debug Linux and Kubernetes at a system level to detect and resolve operational issues
- Participate in on-call rotation and provide 24x7 off-hours support
Requirements
- Proven expertise with public cloud providers (AWS, Azure, GCP) services & features
- Proven expertise with cloud Kubernetes infrastructure platforms (EKS, AKS, GKE)
- Hands-on experience with Monitoring tools like Datadog, Kibana, Prometheus
- Hands-on experience with Infrastructure Automation using Terraform, CloudFormation
- Hands-on expertise in debugging production alerts
- Expert-level understanding of Linux Operating Systems
- Programmer in languages such as Groovy, Python, and Go
- Certified Kubernetes Administrator
- Certified Cloud Administrator (AWS, Azure, or GCP)
- Expert-level knowledge in Cloud Networking Solutions
- Expert-level knowledge in handling production incidents in multi-cloud environments
- Proven ability to manage customer escalations and drive resolution in mission-critical production environments
- Experience in SaaS operations and customer-facing technical support
- Be on-call rotation and provide 24x7 off-hours support
- Strong communicator able to articulate complex technical issues and communicate with customers
- Ideally 7+ years of work experience in a technical role
- Must be able to work in/commute to Ottawa area; eligibility to work in Canada asked in application
Benefits
- Hybrid work model (2 days in-office in the Ottawa area)
- Work-life balance
- Top-notch training programs
- Inclusive environment and accommodations during hiring
- Opportunity to work with a stellar customer lineup
- Collaborative, social and fun culture
- Top-ranked employer on Glassdoor
- Emphasis on craftsmanship, trust, courage, freedom, momentum, humility, and human experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
BI
Bumble Inc.Senior Site Reliability Engineer
Site Reliability Engineer at Bumble optimizing large - scale Linux environments and ensuring system stability. Focusing on troubleshooting, incident recovery, and performance tuning in complex infrastructures.
BA
BarcoDevOps Engineer
DevOps Engineer enabling R&D team with software creation and operational automation. Defining CI/CD pipelines and implementing devSecOps practices.
Senior DevOps Manager overseeing CI/CD processes for NVIDIA Networking products. Leading a team and collaborating with global teams to enhance R&D efficiency and infrastructure.
NV
DevOps Manager overseeing engineering team developing scalable CI/CD processes for NVIDIA Networking products. Enhancing global R&D efficiency in a technology - focused company.
CS
cyan Digital SecuritySenior Site Reliability Engineer – m/f/d
Join Operations Team as Senior Site Reliability Engineer driving operational excellence for cybersecurity solutions. Collaborate across teams to manage production platforms and optimize infrastructure.
Software Developer - DevOps System Administrator working within the SCMT team to enhance software application efficiency. Collaborating on tools and scripts for application lifecycle management.
SL
Stefanini LATAMSenior DevOps Engineer
DevOps Engineer managing CI/CD pipelines and Kubernetes deployments at Stefanini. Collaborating with teams to optimize application health and deployment processes.
AL
alphacodersDevOps Engineer
DevOps Engineer working with development teams for seamless feature integration and deployment automation. Focus on CI/CD pipelines, monitoring solutions, and continuous process optimization.
PT
Pro TalentDevOps, AWS
DevOps Network Administrator managing AWS cloud environments for mission - critical systems. Ensuring performance, scalability, and security while integrating modern DevOps and cybersecurity practices.