AI Support Experience Manager driving performance and improvement in customer support at Bumble through AI tools. Focus on workflow optimization and team integration.
About the role
- Senior AI-/Data Specialist in retail driving next-gen AI solutions and actionable insights. Collaborating with teams to transform customer experiences through data.
Responsibilities
- Leading the first phase by identifying where AI can create real value for retail and customer experience
- Transforming complex data into clear, actionable insights
- Developing concepts and strategies that combine innovation, business impact, and wow-factor
- Driving the project forward from concept to implementation together with the team and stakeholders
Requirements
- Senior experience in AI, machine learning, or advanced data analysis
- Proven ability to translate complex data into actionable insights
- Experience in retail, e-commerce, or customer data
- Analytical, self-driven, and curious
- Creative and strategic mindset
- Fluency in Swedish, both spoken and written.
Benefits
- A tech hub where creativity, data, and innovation meet.
- Part of Sigma, combines strength and resources of a larger organization with agility of a startup.
- Freedom to think big, experiment, and make an impact.
- Values diversity, curiosity, and ideas that challenge the status quo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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