Sales Enablement Specialist at Civica supporting sales teams and shaping learning initiatives for growth. Engaging with multiple teams to deliver foundational sales enablement programs.
About the role
- Search Sales Specialist responsible for new customer acquisition and expansion in enterprise accounts for Insider’s AI-powered search solutions. Leading the sales process and collaborating with Account Directors.
Responsibilities
- Operate as the Account Executive (AE) for new customer acquisition, leading the entire sales process for Search-related opportunities.
- Act as an overlay specialist with Account Directors (ADs) to identify and close expansion opportunities within Insider’s existing client base.
- This is a strategic, high-impact role blending business development, consultative sales, and product evangelism to drive adoption of Insider’s Search solutions across enterprise accounts.
Requirements
- 3+ years of **SaaS or enterprise sales experience**, ideally in **CX, AI, or conversational platforms**.
- Demonstrated success in **both new business acquisition and expansion selling**.
- Deep understanding of **chatbots, automation workflows, or support agent platforms**.
- Ability to articulate business value to senior executives and technical stakeholders alike.
- Proven hunter mindset, self-driven, and able to manage complex deal cycles independently.
- Fluent in English; regional language proficiency add on.
Benefits
- Performance Metrics:
- Attainment of **Chatbot-specific quota** (both new business and cross-sell).
- Growth in Chatbot adoption within existing enterprise accounts.
- Contribution to regional pipeline generation, quality, and win rate.
- Compensation Base salary + commission tied to **Support Agent ACV attainment**.
- **Direct quota credit** for new business and **overlay quota credit** for expansion deals.
- High-impact variable structure rewarding full ownership of pipeline and execution.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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