About the role

Salesforce Admin managing data structures and user support at Aras, a leader in product lifecycle management. Customizing Salesforce and collaborating with marketing to optimize performance.

Responsibilities

Maintain and optimize data structures for Contacts, Leads, Campaigns, and custom marketing objects.
Conduct regular audits to ensure data cleanliness and compliance with privacy regulations (e.g., GDPR, CCPA).
Implement deduplication strategies and manage data imports/exports using tools like Data Loader.
Customize Salesforce objects, fields, page layouts, record types, validation rules, and flows.
Build and maintain reports and dashboards to support marketing KPIs and campaign performance tracking.
Manage user roles, profiles, permission sets, and sharing rules specific to marketing teams.
In partnership with marketing ops, support and maintain integrations between Salesforce and marketing platforms (DemandBase, Marketo, Outreach, etc).
Collaborate with IT, Marketing Ops and external vendors to troubleshoot and enhance integration workflows.
Provide day-to-day support for GTM users, resolving issues and answering platform-related questions.
Develop and deliver training materials and sessions for new features and best practices.
Promote platform adoption and ensure alignment with marketing goals.
Partner with Marketing, Sales, and RevOps teams to gather requirements and translate them into scalable Salesforce solutions.
Stay current with Salesforce releases and recommend enhancements aligned with business needs.
Participate in building out a Sales Technology Roadmap that brings new innovations, capabilities and insights to our Sales and BDR teams.

BA/BS degree
Salesforce Sales Cloud Administrator (or Advanced Administrator) certification
5+ Years Salesforce Administration experience for a Technology company
Proficient in click-to-configure functionality such as Process Builder, Flow, Workflow Rules, creating new fields, objects, etc.
Experience working with a Software SaaS business
Knowledge of and experience working with Salesforce CPQ
Proven success in providing end-user support and issue resolution to enhance and optimize Salesforce
Demonstrated ability to clarify, manage and prioritize several deliverables
Proven organizational skills
Demonstrates strategic thinking by using appropriate information to diagnose problems, identify root causes, and collaborate with impacted groups to drive decisions and quality results
Demonstrated ability to problem solve and find answers to complex issues
Customer Focused - personally demonstrated that both external and internal customers are a high priority by identifying and responding to their needs in a timely and efficient manner.
Initiative - Recognizes opportunities and initiates actions to capitalize on them by looking for a new and productive ways to make an impact.
Innovative Thinking - Embraces and champions new ideas and encourages others to do likewise.
Demonstrates a sense of urgency and takes initiative.

Flexible paid time off to recharge when you need it, plus company-paid holidays and a dedicated Global Wellness Day.
A 401(k) plan with company match to help you invest in your future.
Robust health coverage, including generous medical, dental, and vision insurance with high premium contributions and deductible reimbursement.
Company-paid life insurance, as well as short- and long-term disability coverage for added peace of mind.