Hybrid Sales Administrative Analyst

Posted last week

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About the role

  • Will provide support to the administrative and commercial teams, monitoring portfolio maintenance processes and entering orders.
  • Will provide customer service through multiple channels (toll-free number/0800, WhatsApp and email) and handle merchandise return processes.
  • Will be responsible for preparing and presenting reports, interacting daily with internal departments to monitor and resolve requests.
  • The focus of the role is to ensure the best possible customer experience, guaranteeing quality in deliveries, service and support across all channels.
  • Will also support the commercial team for the Sell-In channels and B2B clients, participating in daily interactions across various touchpoints.

Requirements

  • Higher education (in progress or completed) in administration or related fields
  • Knowledge of Microsoft Office (Excel) - basic/intermediate
  • Experience supporting commercial/sales teams
  • Sense of urgency and ability to prioritize
  • Strong interpersonal skills, proactivity and ownership mindset
  • Experience with SAP is a plus

Job title

Sales Administrative Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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