Digital Sales Manager overseeing online sales strategies for ADEO's digital products. Collaborating with teams for effective content management and customer engagement.
About the role
- Administrative Sales Analyst at CIA Hering, supporting team processes and ensuring quality customer service through various communication channels.
Responsibilities
- Will provide support to the administrative and commercial teams, monitoring portfolio maintenance processes and entering orders.
- Will provide customer service through multiple channels (toll-free number/0800, WhatsApp and email) and handle merchandise return processes.
- Will be responsible for preparing and presenting reports, interacting daily with internal departments to monitor and resolve requests.
- The focus of the role is to ensure the best possible customer experience, guaranteeing quality in deliveries, service and support across all channels.
- Will also support the commercial team for the Sell-In channels and B2B clients, participating in daily interactions across various touchpoints.
Requirements
- Higher education (in progress or completed) in administration or related fields
- Knowledge of Microsoft Office (Excel) - basic/intermediate
- Experience supporting commercial/sales teams
- Sense of urgency and ability to prioritize
- Strong interpersonal skills, proactivity and ownership mindset
- Experience with SAP is a plus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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