Hybrid Program Manager – Lead QA Testing & Automation

Posted 3 weeks ago

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About the role

  • Capco is in search of a bilingual (French and English) Program Manager / QA Lead for the uplift and transformation of an enterprise-wide QA organization.
  • Define and execute a roadmap focusing on short-term delivery stabilization and driving towards long-term maturity goals.
  • Serve as a QA Subject Matter Expert, providing strategic guidance on QA execution and strategy to improve delivery predictability, quality, and efficiency.
  • Manage QA teams and programs end-to-end, ensuring timely delivery, budget adherence, and quality outcomes across multiple initiatives.
  • Establish governance frameworks, reporting cadences, and KPI dashboards to drive transparency, accountability, and measurable business value.
  • Implement standardized QA frameworks and best practices, aligning test management, defect triage, and reporting across teams.
  • Oversee QA delivery performance, driving backlog management, risk mitigation, and productivity improvement.
  • Accelerate test automation adoption through pilot programs and CI/CD integration.
  • Lead shift-left and shift-right quality initiatives, enabling early defect detection, continuous validation, and observability.
  • Coach and mentor QA managers and teams, closing skill gaps and promoting a culture of continuous improvement.
  • Collaborate with client QA leads and cross-functional partners to ensure end-to-end test coverage and requirements traceability.
  • Build and maintain strong client relationships, ensuring alignment, satisfaction, and delivery assurance.

Requirements

  • Proven experience (10+ years) as a Program Manager / QA Lead or similar role.
  • Bilingual French/English required
  • Must be based in Montreal
  • Familiarity with Agile frameworks and regression testing.
  • Excellent communication skills and attention to detail.
  • Analytical mind and problem-solving aptitude.
  • Strong organizational skills.
  • BSc/BA in Computer Science, Engineering, or a related field.

Benefits

  • Access to industry-focused talent globally
  • Ability to leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation
  • Extended global geographic market reach
  • Ability to capitalize on our client footprint and deep domain expertise within financial services and energy

Job title

Program Manager – Lead QA Testing & Automation

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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