Full Stack Software Engineer at Capital One, designing and implementing technical solutions for the Global Payment Network. Collaborating with Agile teams to drive technology innovations and financial empowerment.
About the role
- Principal Engineer leading the design and development of conversational AI solutions at Strategic Education. Collaborating with cross-functional teams to implement enterprise-scale applications.
Responsibilities
- Lead the analysis, design, and development of enterprise-grade conversational AI solutions
- Work closely with Architects, Systems Developers, and Project Managers to develop and maintain systems
- Promote continuous learning within the development team
- Define vision, roadmap, and architecture for enterprise-scale conversational AI
- Lead end-to-end design and implementation of virtual agents
- Collaborate with API development teams to design and develop APIs
- Implement automated testing, monitoring, and alerting practices
- Analyze conversation logs and NLU metrics to ensure high availability and performance
Requirements
- 7+ years software development, systems implementation, and integrations
- 5+ years with cloud technologies/infrastructure (GCP strongly preferred)
- 5+ years’ hands-on experience in conversational AI with deep expertise in Dialogflow CX
- Proven experience leading multi-year modernization projects (chatbot experience preferred)
- Experience with REST APIs, webhooks, and integrating external systems
- Experience leading geographically dispersed teams preferred
- Bachelor’s degree in Computer Science or equivalent combination of education, experience, and area of expertise.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off
- Parental leave
- 401(k) retirement benefit
- Employee Stock Purchase Plan
- Tuition assistance
- Entertainment and retail discounts
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