Nurse Appeals responsible for investigating medical necessity appeals requests at Elevance Health. Collaborating with legal and management teams while providing high-quality support.
Responsibilities
Responsible for investigating and processing medical necessity appeals requests
Supports legal, management, and executive leadership
Acts as a resource for clinical and non-clinical teams
Conducts thorough investigations and reviews of medical necessity appeals
Documents and logs appeal information
Generates written correspondence with members, providers, and regulatory entities
Serves as a subject matter expert for appeals, grievances, and quality of care issues
Liaises with internal and external attorneys on regulatory cases
Requirements
Requires a HS diploma or equivalent
Minimum of 2 years of experience in a managed care healthcare setting
Current active unrestricted RN license
AS or BS in Nursing preferred
Background or exposure in litigation, legal proceedings, and/or paralegal experience is strongly desired
Understanding of the grievance and appeals process is strongly preferred
Basic knowledge of Medicare and Medicaid guidelines is preferred
Proficiency in Microsoft Suite Products (e.g. Outlook, Excel, and Word)
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