Lead KYC Operations team at Teya, enhancing compliance with financial crime regulations. Oversee onboarding and periodic reviews while mentoring team members for operational excellence.
Responsibilities
Lead, mentor, and support a squad of analysts handling onboarding and periodic review cases.
Allocate workloads, monitor progress, and ensure SLAs and KPIs are consistently met.
Provide coaching and feedback to help team members develop their skills and decision-making.
Review periodic alerts, escalating high-risk cases as needed.
Assess KYC/KYB documentation for authenticity and completeness.
Prepare internal Enhanced Due Diligence (EDD) reports for higher-risk customers.
Ensure accurate, well-documented case files in line with policies and procedures.
Ensure all work is completed according to Standard Operating Procedures (SOPs).
Identify recurring issues and propose process improvements to the Team Lead/Manager.
Help ensure systems and screening tools are functioning optimally.
Act as the point of contact for your squad with other squads and teams, including Compliance, Fraud, and Onboarding.
Share operational updates, issues, and suggestions with the wider leadership team.
Support internal audits and compliance reviews by providing required case documentation.
Requirements
Experience in AML, due diligence, or financial crime operations (payments or business banking preferred).
Working knowledge of UK and EU AML regulations.
Experience handling KYC/KYB reviews, PEP and sanctions screening, and adverse media checks.
Strong organisational skills with an eye for detail.
Ability to meet deadlines in a fast-paced environment.
Good communication skills and a collaborative approach.
Previous experience as a senior analyst or team coordinator (Desirable).
AML qualification (ICA, ACAMS, or equivalent) (Desirable).
Familiarity with screening tools (World-Check, Dow Jones, etc.) (Desirable).
Basic data skills (SQL or similar) for reviewing and extracting information (Desirable).
Benefits
We trust you, so we offer flexible working hours, as long it suits both you and your team
Physical and mental health support through our partnership with Wellhub giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support
Cycle-to-Work Scheme
Health and Life Insurance
Pension Scheme
25 days of Annual Leave (+ Bank Holidays)
Office snacks every day
Friendly, comfortable and informal office environment in Central London
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