Governance & Risk Lead at Chain IQ responsible for S2C and P2P service delivery excellence. Collaborating closely with internal teams to manage risks and ensure quality compliance.
About the role
- IT-Providermanager responsible for optimizing IT service providers and ensuring compliance. Building partnerships and managing contracts in a dynamic workplace in Germany.
Responsibilities
- Responsible for cost and performance control as well as the continuous optimization of our IT service providers
- Ensuring compliance with legal and regulatory requirements (including MaRisk, KWG § 25a)
- Establishing and maintaining professional stakeholder and partner management – both internal and external
- Contract management and coordination between providers, internal business areas and 2nd-line functions (e.g., Information Security, Risk Management, Data Protection, Business Continuity/Incident Management)
- Further development of the IT Provider Manager role within the company and implementation of your own ideas
- Monitoring and management of the provider-related budget
Requirements
- Degree in IT, Business or a comparable qualification
- Several years of experience in IT service management, contract and SLA management
- Knowledge of regulatory requirements for outsourcing in the banking environment
- Proven success in project management and confident use of common standards and methodologies
- Communicative, structured and assertive personality with a focus on efficient solutions
Benefits
- Flat hierarchies & team culture: Short decision paths and a strong sense of community
- Flexible & autonomous working: Flexible hours and mobile working
- Direct feedback and a high degree of personal responsibility to help you grow
- Attractive compensation & development: We offer tailored development opportunities
- In addition, attractive remuneration and the option to secure additional vacation days through salary conversion
- Work where others go on holiday: Up to 18 days per year you can work remotely from within the EU – work & travel made easy!
- Job ticket / company bike? You decide!
- Subsidised staff canteen and free parking make your workday more comfortable
- Work-life balance: We support you in perfectly combining work and private life
- Networking: Whether game nights, barbecues or other employee events – we create moments that connect and lift spirits!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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