Claims Manager leading inwards reinsurance claims at Santam in Cape Town. Responsible for managing claims from notification to settlement while ensuring compliance with policies.
About the role
- Analista de Seguros assisting clients in transport insurance at AT&M, ensuring efficient service and maintaining system documentation.
Responsibilities
- Provide support to clients and partners, ensuring effective and timely solutions for transport insurance-related requests.
- Analyze and monitor insurance processes in national, international (import and export), and carrier lines.
- Ensure correct application of business rules for transport insurance.
- Execute and monitor billing routines in internal systems.
- Operate and keep information updated in the CIT, CITNET, CITWEB, AT&M and Quorum systems.
- Prepare reports and operational controls using Microsoft Office tools at an intermediate level.
- Support related areas and contribute to improvements in internal processes.
Requirements
- Previous experience with transport insurance (national, international and carrier insurance).
- Solid knowledge of business rules and documentation in the sector.
- Experience with billing routines and systems: CIT, CITNET, CITWEB, AT&M and Quorum.
- Proficiency in Microsoft Office at an intermediate level (especially Excel and Outlook).
- Strong communication, organizational and teamwork skills.
- Experience serving corporate clients.
- Participation in process improvement or automation projects.
Benefits
- Health insurance (private room option) with co-payment;
- Dental insurance;
- Life insurance;
- Benefits card (meal and grocery vouchers, transportation voucher);
- Gympass;
- Zenklub (employee well-being platform);
- Day off on your birthday;
- Childcare assistance;
- Assistance for children with disabilities;
- Annual profit-sharing (PLR);
- Corporate University.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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