Commercial Security Service Sales Executive promoting and selling security services at Johnson Controls. Building relationships and delivering solutions to protect people and property within assigned territories.
BP
Hybrid Information Security Engineering Specialist – Secure Remote Access
Posted 3 months ago
About the role
- Operational Security Management Specialist for bp ensuring Secure Remote Access solutions and supporting their operational technology environment. Handling troubleshooting, deployments, and continuous improvement of systems' performance and reliability.
Responsibilities
- Lead the end-to-end onboarding/offboarding and deployment of the Secure Remote Access solution, to identified Operational Technology sites
- Act as first response point of contact for service requests and issues
- Input to the Secure Remote Access service incident response, change and problem management processes
- Support management of an Azure Cloud Environment
- Contribute to Secure Remote Access Solution Knowledge Management processes
- Input to continuous improvement initiatives
- Creation and provision of agent package deployments and user access accounts
- Configuration of applications & appliances, adhering to end to end process and procedures
- Leading and/or participating in upgrades, patching, performance monitoring, disaster recovery, and capacity management activities within the solution Azure cloud implementation
- Troubleshooting Secure Remote Access solution connectivity, application, user and endpoint issues, interacting with stakeholders on bridge calls and updating Incident records in the cmdb
- Create, review and implement Secure Remote Access solution changes, interacting with multi stakeholder groups, and updating change request records in the cmdb
- Participate in root cause analysis, retrospective change reviews and continuous improvement initiatives
- Undertake user acceptance testing for the Secure Remote Access service portal and solution deployment tools, to improve user experience and optimize workflows
- Supporting activities related to secure offboarding of the Secure Remote Access solution
- Create and maintain internal service and end user documentation
- Deliver internal and user knowledge bursts and answer service consumer questions related to the use of the solution
Requirements
- Familiarity with enterprise Secure Remote Access solutions
- Experience in troubleshooting communication network and application issue’s within a large enterprise hybrid network environment
- Knowledge and application of security concepts and best practices
- Understanding of fundamental Azure cloud concepts
- Ability to understand firewall rules and interpret associated logs.
- System and Application administration and associated documentation creation
- Experience in supporting a business-critical application within an operational environment
- Experience of Identity and Access Management administration within a large enterprise environment
Benefits
- No travel is expected with this role
- Relocation Assistance: This role is not eligible for relocation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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