Hybrid Head, DDIT EXP Design

Posted last month

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About the role

  • Champion and advocate for human-centered design principles across all DDIT tools, platforms, and service workflows
  • Map end-to-end customer journeys and identify pain points, opportunities, and improvements
  • Design and optimize user journeys, interfaces, content, and workflows
  • Responsible for crafting, maintaining, and iterating the design system's visual, interaction, and usability standards
  • Partner with research, development, and strategy teams to identify opportunities and implement solutions
  • Guide and mentor a multidisciplinary team of designers and experience specialists
  • Continuously evaluate and refine design initiatives to ensure measurable improvements in user experience, engagement, and satisfaction

Requirements

  • Bachelor’s or master’s degree in UX Design, Product Design, Interaction Design, or other relevant fields
  • 8+ Years of experience in EXP design
  • Advanced knowledge of design tools, systems, and methodologies (e.g. design systems, prototyping, customer journey mapping)
  • Experience integrating IT Portfolio Management expertise into design processes
  • Expertise in human-centered design practices, prioritizing user needs
  • Proven leadership skills, with the ability to inspire, guide, and mentor a diverse team of designers
  • Strong ability to partner and build rapport across research, design, development, and strategy teams
  • Excellent communication and presentation skills, fluent in English; proficiency in additional languages is preferred.

Benefits

  • Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary
  • Risk Life Insurance (full cost covered by Novartis)
  • 5-week holiday per year; (1 week above the Labour Law requirement)
  • 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report
  • Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year
  • Meal vouchers in amount of 105 CZK for each working day (full tax covered by company)
  • Car Allowance
  • MultiSport Card

Job title

Head, DDIT EXP Design

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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