Hybrid Fraud Detection Analyst

Posted last month

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About the role

  • Monitor large volumes of user-generated content for fraudulent activity.
  • Identify and research content for fraudulent behavior using a case management system.
  • Learn and apply what constitutes review fraud to protect consumers from inauthentic content.
  • Take appropriate action against inauthentic or fraudulent content (flag/remove) based on investigations.
  • Meet quality and speed benchmarks and adjust performance based on feedback.
  • Collaborate with teams as needed and follow escalation procedures.

Requirements

  • Proficiency with e-mail applications, online messaging services and forums, and Web applications.
  • Proficiency with Office applications, including Word, Excel, and Outlook.
  • Professional communication skills.
  • Confident in making decisions and acting when things may be obscure.
  • Commit to taking ownership of your job performance to achieve or exceed performance benchmarks.
  • Strong aptitude for identifying trends, analyzing data and exploring new strategies.
  • Passion for analysing and researching historical trends.
  • Willingness to adjust performance and respond to feedback.
  • Ability to meet quality and speed benchmarks.
  • Bachelor’s degree or equivalent international credential required.
  • 2-3 years experience with fraud detection, mainly working in eCommerce companies.
  • Experience working in financial crimes, credit cards, chargebacks.
  • Experience with Accertify is a plus.
  • Ability to work 3 days a week from the Bazaarvoice Bengaluru office.
  • Ability to work shifted hours a couple days a month with prior notice.
  • Assessment, 2 Technical Discussions, and HR Round as part of interview process.

Job title

Fraud Detection Analyst

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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