Consultor técnico para franqueados na Honest Market Brasil, desenvolvendo relacionamentos e soluções personalizadas. Foco em implementação e melhoria de processos com forte capacidade analítica.
Responsibilities
Act as a technical consultant for franchisees and partners, understanding their needs and supporting customized retail solutions.
Develop and maintain long-term relationships with franchisees through online and occasional in-person meetings, ensuring satisfaction and success of implemented projects.
Effectively overcome objections, ensuring ongoing franchisee satisfaction by providing proactive support to maximize solution adoption and success.
Define and implement relationship frameworks to ensure portfolio growth and retention.
Align objectives with the client to be achieved by the next meeting.
Recommend improvements to processes, the franchisee success journey, action playbooks, and other departmental procedures.
Analyze scores and satisfaction metrics for each franchisee via the Yungas platform to evaluate progress along their journey.
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