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Senior Lead Software Engineer developing back end and full stack solutions in a fast - paced environment. Leading tech projects and collaborating with teams to drive financial empowerment for customers.
About the role
- Customer Care role focused on backend processing including address changes and coverage questions for clients. Requires strong email writing skills and customer service experience.
Responsibilities
- Helps in processing changes manually and online on their personal information such as address change, interested party, billing and reissue of policy.
- Assists Property management and leasing office about their concerns and request for coverage details.
- Process Payments, Cancellations, Discuss coverage questions, Endorse policies (add coverages, remove coverages)
Requirements
- Candidates with upto 24 months of exp in any customer service in any BPO/Non BPO from any insurance background.
- Graduates only
- Candidates with prior exp in email writing support will be preferred.
- Very good emails writing skills needed
- B2-8 should be the CEF criteria
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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