The CHB Delivery Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. Supports a small group of client accounts by expediting their shipments from start to finish; develop familiarity with their import programs and products; coordinate file processing with team members and other Company work groups. Own all CHB operations services for assigned customers including customer service, processing Customs entries and PGA for clearance, opening entry files, processing entries according to KPI, coordinating clearance with forwarders/lines/airlines, completing billing and reports, tracking inbound shipments, coordinating delivery from airline/ocean piers/CFS to customer, ensuring documentation uploaded into operating system, maintain customer SOPs and updates.
Requirements
Minimum 1 year of CHB experience
Excellent verbal and written communication skills with the ability to communicate confidently
Persistently drives issues to closure
Well organized, detail oriented – especially when working under pressure
Works together with others in the business unit to achieve results, fosters teamwork
Ability to multi-task in a face paced environment
Bachelor’s degree preferred but not required, or equivalent work experience
Customs House Brokerage License preferred but not required
You must be authorized to work for any employer in the U.S.
Benefits
Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.
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