About the role

  • Cruise Consultant advising customers on cruise options and personalized travel packages. Focusing on quality service and customer relationship management with potential for hybrid work.

Responsibilities

  • Advising and supporting prospective and existing customers on cruises
  • Creating customized travel offers and packages
  • Booking and managing cruises and related travel services
  • Maintaining customer relationships and building a base of repeat clients
  • Collaborating with cruise lines and other travel partners

Requirements

  • Experience as a Tourism Specialist / travel agent in a travel agency or tour operator
  • Comparable professional experience (e.g., travel advisor, customer service, onboard ship roles, etc.)
  • Familiarity with telephone and email consultation
  • Ability to conduct customer conversations in English
  • Prior knowledge of cruise lines and ships is desirable

Benefits

  • A permanent position in full- or part-time (min. 32 hrs/week)
  • A hybrid working model combining office presence and home office
  • Additional pay for weekend or holiday shifts (currently about 2–3 weekend days per month)
  • Comprehensive on-site onboarding (approx. 10 weeks) and a mentor for your onboarding
  • 30 days of vacation per year based on a 5-day workweek
  • Employer contribution to a company pension scheme above statutory levels and savings plan benefits (vermögenswirksame Leistungen)
  • Subsidy for the Deutschland-Ticket or a parking space in our underground garage in Ahrensburg
  • Participation in ship inspections and events with our cruise line partners
  • Discounted cruises for you and your family
  • A team budget for shared events
  • Access to EGYM Wellpass to help you stay fit and healthy

Job title

Cruise Consultant, Tourism Specialist

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job