Consultant supporting global clients' EHS&S initiatives through data analytics and visualization. Develop and deliver tailored data solutions using platforms like Power BI and SQL.
About the role
- Cruise Consultant advising customers on cruise options and personalized travel packages. Focusing on quality service and customer relationship management with potential for hybrid work.
Responsibilities
- Advising and supporting prospective and existing customers on cruises
- Creating customized travel offers and packages
- Booking and managing cruises and related travel services
- Maintaining customer relationships and building a base of repeat clients
- Collaborating with cruise lines and other travel partners
Requirements
- Experience as a Tourism Specialist / travel agent in a travel agency or tour operator
- Comparable professional experience (e.g., travel advisor, customer service, onboard ship roles, etc.)
- Familiarity with telephone and email consultation
- Ability to conduct customer conversations in English
- Prior knowledge of cruise lines and ships is desirable
Benefits
- A permanent position in full- or part-time (min. 32 hrs/week)
- A hybrid working model combining office presence and home office
- Additional pay for weekend or holiday shifts (currently about 2–3 weekend days per month)
- Comprehensive on-site onboarding (approx. 10 weeks) and a mentor for your onboarding
- 30 days of vacation per year based on a 5-day workweek
- Employer contribution to a company pension scheme above statutory levels and savings plan benefits (vermögenswirksame Leistungen)
- Subsidy for the Deutschland-Ticket or a parking space in our underground garage in Ahrensburg
- Participation in ship inspections and events with our cruise line partners
- Discounted cruises for you and your family
- A team budget for shared events
- Access to EGYM Wellpass to help you stay fit and healthy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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