Quality Initiatives Specialist at MercyCare Insurance responsible for leading quality improvement initiatives for health plan members. Analyzing clinical quality measures to ensure compliance and enhance patient care.
About the role
- Client Relationship Management Specialist managing client portfolios and ensuring quality service delivery at Marsh McLennan. Opportunity for career development within a leading insurance broker.
Responsibilities
- Manage a portfolio of clients and provide quality day-to-day service and administration of existing insurance contracts
- Answer client’s requests for insurance / renewal / modification of insurance policies or consultancy services
- Solve problems regarding client account issues & ensure that appropriate messages are being sent to the clients
- Participate in client and prospect meetings
- Identify and actively pursue potential new business opportunities for existing clients and prospects
Requirements
- At least 3 years experience in Insurance/Brokerage
- experience in Corporate Insurance would be a valuable addition
- Bachelor Degree in Business
- Fluent Romanian, English (B2)
- Computer proficient, very good knowledge of Microsoft Office suite (proficiency with Excel)
- Strong communicative skills
- analytical thinking
- problem solver
- attention to details
- organized
- with a good self-discipline
- with initiative; ability to meet tight deadlines
- Team spirit
- willing to learn new things
- persuasive
- proactive
Benefits
- medical insurance
- life insurance
- travel insurance
- birthday leave
- meal vouchers
- possibility to work from home
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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