Mystery Shopper role conducting evaluations of customer service and experiences in various sectors around Zurich. Opportunity to contribute to improving quality for renowned businesses.
Responsibilities
Carry out mystery shopping assignments across various industries and markets.
Observe and evaluate the on-site customer experience.
Document observations and assessments according to the provided criteria.
Complete questionnaires about the conducted mystery shopping assignments.
Collaborate closely with the team to discuss findings and potential improvements.
Requirements
At least 18 years old.
Valid car driving license.
Interest in market research and mystery shopping.
Good communication skills and strong powers of observation.
Reliability and accuracy in task execution.
Basic computer skills.
Residence in Switzerland.
Benefits
Personal support and training before each assignment.
Flexible scheduling: you decide how many and which types of assignments you accept.
Secure and reliable fee-based payment.
Your feedback is actively collected via questionnaires and has an impact.
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