Senior Manager of Software Development in Test leading quality engineering initiatives at Ford Credit. Transforming a global team of SDETs through innovative testing practices.
About the role
- Mystery Shopper role conducting evaluations of customer service and experiences in various sectors around Zurich. Opportunity to contribute to improving quality for renowned businesses.
Responsibilities
- Carry out mystery shopping assignments across various industries and markets.
- Observe and evaluate the on-site customer experience.
- Document observations and assessments according to the provided criteria.
- Complete questionnaires about the conducted mystery shopping assignments.
- Collaborate closely with the team to discuss findings and potential improvements.
Requirements
- At least 18 years old.
- Valid car driving license.
- Interest in market research and mystery shopping.
- Good communication skills and strong powers of observation.
- Reliability and accuracy in task execution.
- Basic computer skills.
- Residence in Switzerland.
Benefits
- Personal support and training before each assignment.
- Flexible scheduling: you decide how many and which types of assignments you accept.
- Secure and reliable fee-based payment.
- Your feedback is actively collected via questionnaires and has an impact.
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