Senior Manager enabling and communicating Salesforce's LCA narrative. Managing external engagements and fostering internal community and talent development at Salesforce.
About the role
- Claims Legal Specialist advising on conditional demands and guiding claims associates on best practices. Collaborating with management to ensure compliance and minimize liability risks across states.
Responsibilities
- Act as a subject matter expert, provide technical advice, direction, and guidance to other claims associates as need arises including instruction and authority on all complex conditional settlement demands received by enterprise
- Work with front line claims file handlers as a trusted advisor on a day-to-day basis with regards to conditional demands received
- Develop and guide claim managers and claim representatives on how to properly handle demands that subject Sentry and its insured/defendant to extra contractual liability, and excess verdict risks
- Design and implement programs and practices relating to conditional demands for use countrywide
- Collaborate with claims management and legal with regards to best practices for handling conditional demands in variety of states
- Coordinate with various claims units to provide consistent, quality claims handling of complex conditional demands
- Participate in strategy planning and recommend courses of action to achieve best outcomes for insured and enterprise
- Remain abreast of changes in law impacting operations as related to conditional demands across all fifty states.
Requirements
- Bachelor’s degree or equivalent work experience required, Juris Doctor preferred
- Minimum 8 years of related work experience
- Experience in handling conditional demands, preferably including bodily injury claims, on behalf of an insurer as an attorney, technical specialist, claims manager or similar role sufficient in one more of the following states to develop a high degree of technical expertise: CA, FL, TX, GA, or SC
- While experience as a practicing attorney is beneficial, this is not a practicing attorney position, and no license to practice law is required
- Expertise with conditional demands across multiple states including legal requirements, claims handling best practices, and risks involved
- Technical expertise in claims processes, procedures, and laws as well as a thorough understanding of conditional demand requirements across multiple states; knowledge of claims handling operations
- Strong analytical, communication, presentation, and human relation skills
- Ability to self-manage in a role requiring a high degree of technical skill.
Benefits
- Flexibility through a scheduled Hybrid work model
- Meal Subsidy available for associates who report to an office
- 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program to encourage charitable giving.
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