Systems Engineering Manager leading a team to optimize i3D.net’s global infrastructure solutions. Focused on collaboration and innovation for real - time system efficiency and scalability.
About the role
- Citrix systems engineer at Best Buy designing and evolving Windows and virtual server infrastructure. Partnering with teams to enhance system reliability and scalability in a remote-first environment.
Responsibilities
- Provide Citrix and virtualization expertise throughout project lifecycles, including solution documentation and implementation.
- Serve as SME across Citrix, Windows, and Cloud technologies—collaborating with internal and external teams to build secure, scalable environments.
- Contribute to strategic infrastructure planning and process improvements.
- Deliver L3 support with emphasis on automation, IaC, deployment, orchestration, and monitoring.
- Maintain infrastructure documentation to support knowledge sharing and continuity.
- Participate in sprint planning and resolve technical blockers using deep domain expertise.
- Manage golden image creation, patching, and optimization for virtual desktops.
- Advise technical and non-technical teams on best practices in EUC and automation.
- Lead root cause analysis and implement long-term fixes for infrastructure issues.
- Strengthen infrastructure security through patching and vulnerability remediation.
Requirements
- 5+ years of enterprise Citrix administration experience
- Citrix certified or equivalent hands-on expertise
- Proven background in large-scale virtualization (clustering, HA, DR, load balancing)
- Deep knowledge of XenApp, XenDesktop, and Citrix ADC (NetScaler)
- Experience with multiple hypervisors (Xen, KVM, Nutanix AHV, etc.)
- Skilled in persistent/non-persistent virtual desktop design and management
- Familiar with hybrid cloud and multi-datacenter setups
- Strong scripting (PowerShell, Python) and automation focus
- Solid grasp of networking (DNS, AD, load balancing, caching)
- Knowledge of app virtualization (MSIX, App-V, App Attach)
- Clear communicator, proactive, and adaptable to change
Benefits
- Employee discounts on awesome tech from day one
- Flexible health benefits and wellness program
- TFSA and RRSP programs
- 100% matched company pension plan
- Training programs to build new and transferable skills
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