Govern the operation, stability, setup and budgeting of bot tools, ensuring efficient operation aligned with the company's strategic objectives
Design, develop, deploy and maintain intelligent and efficient chatbots for various communication channels, such as websites, social media and messaging apps
Collaborate with product and design teams to understand requirements and translate them into interactive, user-friendly solutions
Integrate chatbots with existing systems, APIs and databases, ensuring efficient and secure communication
Develop advanced conversational logic to enhance user experience and meet customer expectations
Stay up to date on chatbot trends and advancements, implementing best practices and the latest technologies
Perform testing and debugging to ensure correct functionality and improve chatbot performance
Work with cross-functional teams to ensure seamless integration of chatbots with other systems and processes
Requirements
Experience developing chatbots, preferably using platforms such as Dialogflow, TakeBlip or equivalent
Strong knowledge of programming languages such as JavaScript or other languages relevant to chatbot development
Familiarity with artificial intelligence concepts and natural language processing (NLP)
Ability to work collaboratively in agile environments, adapting quickly to changing priorities
Excellent verbal and written communication skills to interact effectively with internal teams and clients
Nice to have: Knowledge of AI and payment methods integrated into chatbots; experience applying sentiment analysis to conversations handled by the chatbot
Benefits
Meal allowance
Meal voucher
Transportation allowance
Medical and dental insurance with premiums 100% covered by the company
Childcare assistance
Gym membership for all through Wellhub (Gympass) - access to over 250 activities across more than 50,000 gyms
Profit-sharing program
One day off during your birthday month
Education assistance for undergraduate degrees, language courses and postgraduate studies with discounts at partner institutions
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