Hybrid Business Systems Analyst

at UPS

• Job title: Business Systems Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure
• Location requirements: Hybrid, Lachine, Canada

About the role

• Business Systems Analyst handling tasks from low to moderate complexity for a Fortune Global 500 organization. Serving as a liaison between business community and Information Services for effective solutions.

Responsibilities

• The Business Systems Analyst works with some supervision on projects of moderate to high complexity and independently on projects of low to moderate complexity.
• Serves as a liaison between the business community and Information Services (I.S.).
• Elicits and analyzes business needs for assigned projects, communicates with stakeholders, and participates in determining if the solution fits within the long-term strategic vision.
• Ensures that Business Systems Analysis (BSA) work products conform to quality and content standards.
• Coordinates and facilitates work sessions to gather relevant information and to ensure understanding of the audience's knowledge.
• Analyzes, comprehends, and applies the appropriate level of details to ensure mapped solutions satisfy business problems and opportunities.
• Breaks down complex concepts into comprehensible concepts to ensure appropriate level of communication and understanding for the project stakeholders.
• Develops business and functional requirements and corresponding work products to ensure stakeholder understanding and to serve as a basis for subsequent work products in the project life cycle.

Requirements

• Bachelor's Degree or International equivalent
• Certified Business Analysis Professional (CBAP®) - Preferred
• Experience using a research problem to guide relevant data gathering and benchmarking – Preferred
• Canadian Customs Brokerage Systems (CCBS) Application Knowledge – Preferred
• Canadian Customs Knowledge – Preferred
• Agile Project Management Framework – Preferred
• Azure DevOps Services Experience – Preferred
• Advanced Microsoft Office Applications Knowledge - Preferred

Benefits

• Hybrid Working Model – Work from Office several days a week/Remote Work
• Accommodations are available, on request, for candidates with disabilities