Business Analyst focusing on data quality and governance at Zurich. Analyzing processes and leading improvement initiatives with cross - functional collaboration.
About the role
- Business Analyst enhancing operational efficiency for insurance risk solutions and improving systems and processes across business units. Supporting complex IT projects with data analysis and requirement documentation.
Responsibilities
- Suggesting feasible solutions in re-engineering the business process to enhance operational efficiency to meet desired product/business needs.
- Make recommendations for product and platform improvements.
- Strong verbal and written communication skills that allow for effective communication across all levels of the organization.
- Analyzing, defining, and documenting complex requirements and business processes.
- Create user stories and requirements documentation.
- Following established business processes, protocols, and quality standards in the development.
- Identifying and document process improvements and functional specifications based on research of best practices and analysis of work group data.
- Developing “trusted advisor” relationship with senior stakeholders through effective communication and efficient, quality execution on projects.
- Working on SOAP, ReST, XML, XSD, WSDL and JSON.
- Reviewing Quality Assurance test cases and scenarios for completeness.
- Broad technical understanding across various methodologies, platforms, tools and languages to support technology team effectively.
Requirements
- Have 3+ years of IT business analyst experience.
- Be able to operate in an agile environment with an open mindset eager to learn.
- Display solid knowledge of conceptual data modeling, UML modeling, data flows, data analysis, and data processing.
- Be proficient in written and verbal communication skills, able to effectively share information with others.
- Have a BA or BS or equivalent experience.
- Experience in gathering business requirements and translating them into user stories/functional specifications on complex or large projects.
- Able to use Microsoft Office applications (including Word, Excel, PowerPoint and Outlook)
- Identifying and documenting process improvements and functional specifications based on research of best practices and analysis of work group data.
- Expertise in Web service-related technologies SOAP, ReST, XML, XSD, WSDL and JSON.
- Understanding of software development lifecycle (SDLC).
- Experience using a recognized development methodology e.g., Agile, SCRUM.
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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