About the role

Business Analyst enhancing operational efficiency for insurance risk solutions and improving systems and processes across business units. Supporting complex IT projects with data analysis and requirement documentation.

Responsibilities

Suggesting feasible solutions in re-engineering the business process to enhance operational efficiency to meet desired product/business needs.
Make recommendations for product and platform improvements.
Strong verbal and written communication skills that allow for effective communication across all levels of the organization.
Analyzing, defining, and documenting complex requirements and business processes.
Create user stories and requirements documentation.
Following established business processes, protocols, and quality standards in the development.
Identifying and document process improvements and functional specifications based on research of best practices and analysis of work group data.
Developing “trusted advisor” relationship with senior stakeholders through effective communication and efficient, quality execution on projects.
Working on SOAP, ReST, XML, XSD, WSDL and JSON.
Reviewing Quality Assurance test cases and scenarios for completeness.
Broad technical understanding across various methodologies, platforms, tools and languages to support technology team effectively.

Have 3+ years of IT business analyst experience.
Be able to operate in an agile environment with an open mindset eager to learn.
Display solid knowledge of conceptual data modeling, UML modeling, data flows, data analysis, and data processing.
Be proficient in written and verbal communication skills, able to effectively share information with others.
Have a BA or BS or equivalent experience.
Experience in gathering business requirements and translating them into user stories/functional specifications on complex or large projects.
Able to use Microsoft Office applications (including Word, Excel, PowerPoint and Outlook)
Identifying and documenting process improvements and functional specifications based on research of best practices and analysis of work group data.
Expertise in Web service-related technologies SOAP, ReST, XML, XSD, WSDL and JSON.
Understanding of software development lifecycle (SDLC).
Experience using a recognized development methodology e.g., Agile, SCRUM.

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice