Act as a team leader, overseeing BAU KYC Advisory functions and training team members
Independent management of escalation pipelines, following up with stakeholders to resolve issues and queries
Developing enhancements to the KYC Procedures to address key risks and implementing updates based on feedback and emerging changes to KYC standards
Performing detailed gap analysis, editing draft documents using track changes, circulating changes for peer review and communicating official changes to the wider group
Drafting and development of job aids and training materials
Supporting simplifications and enhancements to the KYC process and contributing to strategic initiatives and controls
Management of escalated issues with key stakeholders such as AMLA, Sanctions and FLoD Control Office, including leading meetings, tracking agendas, and drafting communications
Supporting the centralized training function including training content development and delivery in large group settings
Assisting with maintenance of internal team SharePoint sites and other administrative duties
Work at MUFG office or client sites four days per week and remotely one day per week
Requirements
5-7+ years of experience in KYC, AML or related functions
Excellent written and verbal communication and interpersonal skills
Ability to take the lead in challenging situations and present competing viewpoints while maintaining professionalism and composure
Ability to perform detailed research and analysis
Able to read and comprehend complex interconnected processes and procedures and analyze them through multiple lenses including regulatory, internal, operational, and risk
Must be self-motivated with ability to work independently and achieve results
Embrace an entrepreneurial mindset with a drive to proactively identify opportunities, take actions, and request feedback from various stakeholders
Motivated for continuous improvement and learning
Asking questions to ensure comprehension with the goal of becoming a subject matter expert
Ability to act as a leader of a small group of SMEs, including coaching, decision making, pipeline management and organizational skills
Experience with advanced document editing and/or procedure writing (nice to have)
ACAMS or other financial industry certifications (nice to have)
Experience with prompt writing and AI toolkits (nice to have)
Knowledge or SharePoint development (nice to have)
Team Management/Leadership experience (nice to have)
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