Hybrid Application Production Support Engineer

Posted last week

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About the role

  • Provide technical and functional support for production applications
  • Ensure incidents are resolved within agreed service levels
  • Monitor the technical and functional components of applications
  • Orchestrate and manage application releases
  • Maintain and enhance the application's knowledge base
  • Analyze performance metrics to identify areas for improvement
  • Manage functional change requests

Requirements

  • 2 to 3 years of experience in application support or an IT production environment
  • Mandatory technical knowledge: IT operations and scheduling tools: CA Automation Scheduler, Axway Transfer CFT, ServiceNow
  • Good understanding of infrastructure and middleware components: Linux OS, Shell scripting, Ansible, MQ Series, NGINX, API management, Dynatrace
  • Troubleshooting skills in Java/Spring Boot environments
  • Experience in user support and production troubleshooting
  • Understanding of the business processes supported by the application
  • Knowledge of IT principles and cybersecurity

Job title

Application Production Support Engineer

Job type

Experience level

JuniorMid level

Salary

€450 - €620 per day

Degree requirement

Bachelor's Degree

Location requirements

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