Clinical Research Nurse enhancing pediatric oncology care at Monash Children's Hospital. Collaborating with medical staff and managing patient flow for effective cancer treatment.
About the role
- Analyst role in clinical research systems and reporting at ICON, fostering a culture of innovation. Engaging with users for support and improving system processes.
Responsibilities
- Recognize, exemplify and adhere to Accellacare's values
- Serve as the first point of contact for help desk incidents
- Interface with users to identify and support requests
- Lead quick win efforts and participate in organizational projects
- Interface with IT/Vendor teams to resolve issues
- Capture user feedback and provide input to management
- Review system data to identify training needs
- Coordinate development and review of training material
- Participate in system testing and engage with users for feedback
Requirements
- Recognize, exemplify and adhere to Accellacare's values
- First point of contact for all help desk incidents
- Interface with system users to identify requests and provide support
- Lead smaller quick win efforts and participate in projects
- Interface with IT/Vendor teams to evaluate and resolve issues
- Capture user feedback on system applications
- Proactively review system data and identify training needs
- Demonstrate increased understanding of business needs and priorities
- Actively participate in meetings and mentoring junior personnel
Benefits
- Competitive salary packages
- Annual bonuses reflecting performance goals
- Health-related benefits for employees and families
- Competitive retirement plans
- Life assurance
- Various annual leave entitlements
- Health insurance offerings
- Global Employee Assistance Programme
- Flexible country-specific optional benefits such as childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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