AML Analyst preventing financial crime for online gaming platforms. Investigating suspicious activities and ensuring compliance with AML regulations in a hybrid work setup.
Responsibilities
Identify accounts which are classified as ‘medium risk’ and/or ‘high risk’
Detect unusual activity which may give rise to Money Laundering and/or Terrorist Financing
Investigate and subsequently close suspicious accounts in order to mitigate risk and protect revenue losses for the business
Liaising and escalation of cases to the MLRO
Regulatory and business reporting
Working closely together with the MLRO to identify areas of improvement in the AML team and associated tools
Working closely with the Risk, Payments and Fraud Team to streamline processes
Investigate transactions and customer records, external data, publicly- available information, and other data to identify suspicious or unusual activity
Reviewing and monitoring customer account registrations, deposit and withdrawal transactions
Performing various AML checks; KYC (Know Your Customer), SoW (Source of Wealth), SoF (Source of Fund) and CRA (Customer Risk Assessment) checks
Monitoring of customers to play responsibly
Monitoring the site/s for suspicious transactions and/or activity
All financial transactions must be cross-checked with our KYC and AML policy
Monitoring any transactions which are received from banned countries/territories
Answering third party queries regarding customers via email/chat
Responsible for monitoring age verification and KYC/AML policy adherence
Contribute to the development of departmental policies, products and service
Attend and participate in regular fraud, AML and responsible gaming workshops and trainings
Gather feedback from CS & Operations Teams for further system improvements and Product Team with prioritisation Develop and report and exceed personal KPI’s
Productivity levels must be monitored in order to ensure that the set KPI’s are reached
Produce regular departmental productivity report
Initial Source of Wealth Requests, including record keeping of sent requests
Appropriate noting player's accounts, including the documentation requested
Ensure that all internal databases are kept up to date correctly
Compile risk assessments based on the data of your findings
Conduct Customer Risk Assessment for Deactivated Accounts
Draft Suspicious Transaction/Activity Reports and escalate them directly to the MLRO when necessary
Stay up to date with the AML/CFT and Gaming Laws and Regulations
Act as the first point of contact for AML related inquiries for internal teams, such as Risk, Payments & Fraud, Marketing and Customer Support teams
Review and process Source of Wealth documentation provided by the customer
Communicate to players via email to request any information and/or required documentation
Deal with escalations and/or prioritisation of cases raised by management
Help and assist with training new starters
Requirements
Previous experience in an AML analyst role within the iGaming industry or a similar regulated industry
Strong knowledge of AML regulations, guidelines, and best practices, including familiarity with KYC procedures
Proficiency in using AML screening tools, transaction monitoring systems, and other relevant software applications
Excellent analytical skills with the ability to identify patterns, anomalies, and suspicious activities
Detail-oriented mindset and ability to manage multiple investigations simultaneously
Strong written and verbal communication skills, with the ability to present findings and recommendations effectively
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