Service Desk Analyst role at Novibet acting as first contact for service requests and incidents, ensuring smooth communications and proper incident management in a fast - paced environment.
About the role
- Claims Analyst managing and defining claims per company strategy. Ensuring optimal client service and quality standards while working in the insurance industry.
Responsibilities
- Velar por el cumplimiento de la estrategia de la Compañía para la atención y definición de siniestros
- Realizar análisis técnico, gestión y definición de siniestros
- Atención a Tomadores, Brokers, Asegurados o Reclamantes
- Gestión de reservas, seguimiento y verificación de controles dispuestos por políticas
- Garantizar el cumplimiento de las metas diarias de atención y definición
Requirements
- Técnico o tecnólogo
- Excel básico
- Conocimiento general de los ramos de seguros de daños y/o de personas
- Mínimo 2 años de experiencia en el área o afines
Benefits
- Sostenibilidad
- Diversidad e inclusión
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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