Data Analyst for Desjardins gathering, processing, and analyzing data for strategic business decisions. Collaborating with clients to design and implement effective data management solutions.
About the role
- Data Centre Analyst in Müller UK & Ireland providing 3rd line IT infrastructure support. Collaborating with a skilled team to ensure high standards for key systems and services.
Responsibilities
- Perform routine operations and monitoring of hardware and software systems
- Record all actions using ITSM tools and follows standard procedures
- Manage and troubleshoot all systems in the responsible area
- Manage and resolve incidents, requests, and problems within SLAs or escalates as needed
- Keeps tickets regularly updated
- Implement changes per change management processes
- Execute installations, update and decommission per technical standards
- Investigate and resolve issues not meeting design or business goals
- Maintain and update standard OS builds - Documents technical processes
- Manage and monitors Data Centre facilities - Attends regular inspections and audits
- Ensure proper racking and structured cabling per standards
- Maintain accurate rack diagrams and cable labelling
Requirements
- Degree or equivalent experience in IT or related field
- Strong under pressure, meets KPIs, and communicates effectively
- Experience with server installation, administration, and troubleshooting
- Basic knowledge of hypervisors and virtualization
- Aware of Data Centre standards and best practices
- Effective time management
- Ability to meet strict deadlines and targets
- Ability to work individually as well as within a team
- Must be willing to travel to other global group site when required
Benefits
- Competitive salary
- generous annual bonus
- Life Assurance
- Health Care Cash Plan
- 25 days holiday plus bank holidays (rising with service)
- Enhanced Maternity & Paternity Family Leave
- Enhanced Bereavement Leave
- Pension Employer Contribution Scheme (matched up to 8%)
- Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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