Hybrid Laravel Technical Lead

at ZigZag Offshoring

• Job title: Laravel Technical Lead
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Laravel, MySQL, PHP
• Location requirements: Hybrid, Philippines

About the role

• Laravel Technical Lead responsible for achieving predictable delivery and improving developer output in a hybrid setup for an Australian digital marketing agency.

Responsibilities

• The Technical Lead is accountable for achieving and maintaining predictable delivery.
• Measured by: Defined roadmap milestones delivered on time.
• Reduction in missed or rolled over tickets.
• Clear weekly delivery commitments met consistently.
• Visible reduction in founder intervention for delivery issues.
• Expected outcome: roadmaps translate into shipped work, not stalled plans.
• The Technical Lead is responsible for improving the output of all developers.
• Measured by: Increased developer velocity within the first 90 days.
• Clear ownership per developer and per task.
• Reduction in rework and unclear scope issues.
• Identification and correction or exit of underperforming developers.
• Expected outcome: a smaller, more effective team that delivers more reliably.
• The Technical Lead must remove single points of failure.
• Measured by: Core systems and workflows documented.
• Reduced reliance on individual developers’ knowledge.
• New developers able to onboard without founder involvement.
• Expected outcome: IP is protected and transferable.
• The Technical Lead is expected to understand the commercial impact of technical decisions.
• Measured by: Reduced cost of delivery through efficiency improvements.
• Clear visibility of development cost per feature or project.
• Fewer overruns on client website and technical work.
• Alignment of development effort with profitable work.
• Expected outcome: Technical execution supports margin, not erodes it.
• Where applicable, performance based incentives may be tied to: Delivery against agreed milestones.
• Reduction in technical overhead.
• Measurable efficiency gains.
• Smooth collaboration with Marketing Manager on websites and campaigns.
• Reduced friction between marketing and development.
• Faster turnaround for website changes via CanTicket.
• Expected outcome: Marketing and development operate as one system.

Requirements

• The Technical Lead must have deep working knowledge and leadership level understanding of the following stack.
• Laravel (production SaaS environments)
• PHP (modern standards and performance considerations)
• MySQL (schema design, performance, data integrity)
• AWS (environments, deployments, security, scalability)
• SaaS and production experience.
• Must have experience working in a live SaaS product in market, including:
• SaaS operational realities (releases, uptime, reliability)
• Understanding of multi-tenant or SaaS style environments
• Incident response and production issue management
• Security and data protection expectations
• Balancing speed with stability
• API and integration capability.
• Must have strong experience overseeing and guiding:
• REST API design and implementation
• API authentication and security patterns
• Third party integrations
• Webhooks and event driven workflows
• API documentation standards
• Leadership and delivery requirements.
• Must have proven experience in a lead role, including:
• Leading developers and enforcing accountability
• Translating business and product direction into executable work
• Running delivery cadence and weekly commitments
• Enforcing QA and definition of done
• Owning documentation and knowledge transfer
• Making hard calls on performance when required.

Benefits

• ZigZag is committed to building a diverse, inclusive, and equitable workplace.
• We believe that talent knows no borders.
• We welcome individuals from all backgrounds to help us shape the future of work.
• Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.