Cloud Operations Engineer responsible for ensuring operational stability of Saviynt’s cloud platform. Collaborating with teams to troubleshoot issues and implement improvements in a dynamic environment.
About the role
- Senior IT Engineer enhancing cloud platform and infrastructure reliability at Xcel Energy. Collaborating with teams to influence platform strategy and deliver high-impact capabilities.
Responsibilities
- Design, build, and maintain core cloud infrastructure across compute, networking, storage, IAM, and shared platform services.
- Develop secure, automated, and auditable environments using Terraform and Infrastructure‑as‑Code best practices.
- Lead platform and system design activities in alignment with Enterprise Architecture, Security, Compliance, and operational requirements.
- Collaborate closely with engineering teams to deliver high‑impact platform capabilities that increase reliability, scalability, performance, and developer velocity.
- Contribute to initiatives in containerization, observability, cost optimization, and AI platform enablement, while influencing architectural direction and platform strategy across the organization.
- Operate and optimize AWS environments to ensure availability, performance, efficiency, and capacity readiness.
- Continuously monitor and maintain system health while identifying technical debt and operational risks.
- Troubleshoot complex distributed system issues across compute, storage, networking, containers, and identity layers.
- Support daily cloud operations including incident response, problem management, scalability improvements, and quota/capacity planning.
- Implement and maintain monitoring, logging, alerting, and compliance controls in partnership with security and operations teams.
- Ensure all infrastructure follows cloud security best practices, including least privilege, secrets management, vulnerability handling, and policy enforcement.
- Stay current with emerging trends in cloud platforms, Kubernetes, DevOps, security, and infrastructure automation, and apply this knowledge to continuously evolve the platform.
- Serve as a subject matter expert for AWS services such as EC2, VPC, S3, RDS, Route 53, IAM, and ECS/EKS.
- Provide technical leadership and introduce innovative ideas that strengthen platform reliability, reduce cost to deliver, improve developer experience, and advance sustainability across the cloud ecosystem.
- Mentor and guide engineers to promote strong engineering practices and operational excellence.
- Conduct peer reviews, approve technical designs, and provide clear technical guidance to stakeholders.
- Partner effectively across architecture, product, data, platform, and security teams to deliver cohesive and efficient solutions.
- Oversee vendor activities related to the design, delivery, and operation of cloud services, ensuring alignment with organizational standards and platform objectives.
Requirements
- Ten years of related functional experience
- Bachelor's degree in technology, Science, Business or related field, or 4 years of experience equivalent to the position.
- Excellent communication skills, effective with varying organizational levels and skill set, and able to translate between technical and non-technical concepts.
- Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
- Expertise managing the lifecycle of technical solutions.
- Deep Subject Matter Expertise within the respective system domain products, platforms, processes and architecture.
- Broad and deep knowledge of technology architecture, infrastructure, network, security and software principles and models.
- Experience working in partnership with internal and external vendors.
- Excellent analytical, problem-solving and troubleshooting skills.
- Extensive knowledge of future technology trends within area of expertise.
- Demonstrated leadership on technical aspects of large-scale projects.
- Experience coaching other developers in system deployment or operational troubleshooting.
- Experience with delivery methodologies (Waterfall, Agile, Scrum) and operational models (ITIL)
- Experience and understanding of core IT Service Management functions, such as Change Management and Incident Management.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
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