IT Specialist managing support calls and IT systems for Würzburger Versorgungs- und Verkehrs-GmbH in Würzburg. Responsibilities include user support, systems installation, and IT training.
Responsibilities
Bearbeitung von Meldungen und Störungen
Betreuung und Beratung von Anwender/innen
Planung von IT-Anwenderschulungen, Erstellung und Durchführung von Schulungsunterlagen
Weiterentwicklung von Anwendungsdokumentationen
Planung und Koordination von Rollout-Terminen
Installation der Hard- und Software und deren Auslieferung
Selbstständiges Programmieren, Konfigurieren, Überwachen und Optimieren von Betrieb IT-Systemen
Testen und Monitoren der Clientsecurity in Softwareverteilung
Planung und Übernahme neuer Releases und Patche
Verwaltung von IT-Assets und IT-Meldungen
Anlegen und Pflegen von Stammsätzen im Assetsystem
Requirements
Abgeschlossene Ausbildung als Fachinformatiker Systemintegration (m/w/d) oder vergleichbare Aus- bzw. Weiterbildung
Fachkenntnisse im Bereich der Standard-Hard- und Software sowie der IT-Security
Ausgeprägte Kommunikationsfähigkeiten in Wort und Schrift
Analytische Denkweise, kooperations- und teamfähig
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