AI Engineering leader tasked with implementing Gen AI solutions for Hyatt. Collaborating cross - functionally to innovate and enhance the guest experience through data - driven decisions.
About the role
- Head of Data Operations managing and scaling Data Maintenance in Europe. Overseeing operational excellence and delivery of structured financial product documentation for German and European markets.
Responsibilities
- Lead and scale Data Maintenance Europe, owning people leadership, operational excellence, and delivery of high-quality structured product reference data and documentation
- Oversee the end-to-end operation of Data Maintenance Europe
- Manage and grow the Data Maintenance Europe team, including hiring, coaching, and performance
- Align operations with strategic data goals; identify automation and scalability opportunities
- Lead projects from planning to execution and reporting
- Ensure accurate and timely capture of structured product data (e.g., certificates, warrants)
- Maintain and enforce Quality Level Agreements (QLAs) and KPIs
- Optimize ticketing workflows and client support processes
- Implement QA controls and ensure regulatory compliance
- Collaborate with Engineering and Product teams to automate and enhance data processes
- Act as escalation point for client issues and maintain operational documentation
- Report performance and risks to senior leadership
- Foster global collaboration across regions
Requirements
- Proven leadership in financial data operations, especially in European structured products
- Deep product knowledge (certificates, warrants) and data governance expertise
- Experience with data models (e.g., DerivateXXL, IBT/IBE, PRIIP/EMT) and ticket-driven environments
- Strong analytical, documentation, and project management skills
- Fluent in English and German; degree in Finance, Economics, or related field
- Preferred: Experience with market data vendors and European exchanges
- Familiarity with data transformation and validation workflows
Benefits
- High-impact role with visibility to senior leadership and top-tier clients
- International, collaborative environment with growth opportunities
- Domain expertise in European structured products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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