Senior Systems Engineer managing Microsoft backend solutions and leading technical operations. Overseeing product lifecycles and ensuring customer satisfaction in Switzerland.
Responsibilities
Assume technical leadership for our backend solutions
Support the delivery of innovative, tailor-made IT services
Act as the technical point of contact for our customers
Orchestrate all phases of the lifecycle of our backend solutions, their products and services
Implement customer projects to ensure customer satisfaction
Maintain thorough operations and project documentation, as well as status reports
Contribute to shaping our product portfolio and service offerings
Requirements
Several years of professional experience in designing and operating Microsoft-based solutions
Strong familiarity with both public cloud environments and on-premises infrastructures
Ideally, proven knowledge of ITIL v3/v4 and certifications for the products in use
Willingness to obtain required certifications
Excellent communication skills and a strong customer focus
Structured, responsible working style and solid project management skills
High level of commitment and regular on-call availability
Conversationally fluent German and English, both spoken and written
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