Hybrid Scrum Master

at WernerCo.

• Job title: Scrum Master
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, ERP
• Location requirements: Hybrid, United States

About the role

• Scrum Master optimizing processes and tools like Azure DevOps for IT operations. Driving automation and governance in IT projects across multiple teams in a hybrid environment.

Responsibilities

• Drive Non-Core Process Automation: Analyze business processes external to ERP and CRM platforms , identifying key opportunities for automation and leading the implementation of solutions to enhance operational efficiency.
• Lead Azure DevOps Adoption & Optimization (Multi-Team): Own and steer the effective use of Azure DevOps across multiple teams. Facilitate aligned sprint planning, manage backlogs, ensure clear progress tracking, and foster strong collaboration practices within the tool.
• Contribute to IT Governance Design & Implementation: Play a key role in designing, documenting, and implementing IT processes and control frameworks that uphold governance standards and mitigate risks.
• Guide Workload Prioritization: Assist leadership in prioritizing the IT workload across diverse teams and initiatives, ensuring focus aligns with business value and capacity.
• Deliver Key IT Projects: Manage and execute a range of IT projects, ensuring they meet objectives, stay within budget and schedule, and deliver the intended value.
• Manage IT Financial Tracking: Handle IT financial administration, including gathering cost data, contributing to budget forecasting, and preparing budget-to-actual reports.
• Generate Portfolio Summary Reports: Create and distribute clear summary reports detailing the progress, status, and key performance indicators of ongoing IT work from a portfolio perspective.
• Process Improvement: Identifying and implementing opportunities for continuous improvement in IT governance processes and practices.
• Training: Developing and delivering training and awareness programs on IT governance policies and procedures to employees.
• Emerging Technologies: Monitoring and assessing the governance implications of emerging technologies and recommending appropriate policies and controls.
• Perform other duties as assigned within the scope of responsibilities and requirements of the job.

Requirements

• Bachelor's degree in MIS, CIS or related field preferred or equivalent work experience
• 5 ~ 7 years of Direct experience in IT Business Operations required
• Experience with Agile methodologies
• Proven ability to gather and document user requirements
• Demonstrated experience in project management and sprint planning
• Experience contributing significantly to the development of IT governance processes
• Experience guiding or assisting with workload prioritization
• Experience creating summary reports on work status
• Understanding of IT governance frameworks such as COBIT and ITIL
• Expertise with Azure DevOps in a multi-team environment
• Experience managing cross-functional IT teams
• Experience designing or leading IT demand management
• Experience in a manufacturing environment
• Intermediate level Microsoft Outlook, Word, PowerPoint skills
• Intermediate level Microsoft Excel skills
• Intermediate level system(s) skills in HRIS Systems
• Fluency bi-Lingual capabilities in English.

Benefits

• 0% ~ 10% travel domestically required