Senior Full Stack Engineer developing scalable applications for the Ralph platform in Berlin. Collaborating with Product, Design, and Operations teams to deliver an exceptional user experience.
About the role
- Senior Full Stack Engineer shaping and delivering modern product experiences for insurance solutions at We Insure Group. Collaborating on intelligent automation and system design across diverse tools.
Responsibilities
- Design, implement, and maintain website enhancements, including integration needs and marketing content management using Webflow.
- Tune, enhance, and monitor AI agents to elevate customer and agent experiences in both sales and service environments.
- Collaborate with business operators to build, prioritize, and execute an automation roadmap.
- Design, develop, and support a hybrid automation architecture that leverages both Robotic Process Automation (RPA) and API-driven solutions for end-to-end process optimization.
- Redesign static internal portals into dynamic, data-driven, AI-enabled experiences, enabling personalized and scalable internal tools.
- Connect and orchestrate diverse internal and external tools, creating seamless workflows and unified user experiences for agents and operators.
- Develop orchestration layers and abstraction services for ingesting, normalizing, and serving carrier data.
- Transition traditional agent portals to AI-first platforms, replacing legacy toolchains and driving continuous improvement with innovative technology.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of experience in software engineering, with exposure to automation, system integration, and cloud environments.
- Hands on development experience with Python, JavaScript, TypeScript, Node.js, or similar languages.
- Experience operating within AWS, including services such as AWS Connect, Lambda, and S3.
- Experience integrating or tuning AI or ML agents, particularly within customer service or sales automation environments.
- Strong experience designing and implementing automation solutions using RPA tools such as UiPath or Automation Anywhere.
- Experience building API led integrations.
- Proven ability to design and implement orchestration and abstraction layers for system integration.
- Experience with Webflow or similar website or content management platforms.
- Familiarity with headless CMS platforms such as Contentful or Strapi and modern web frameworks.
- Experience building rapid prototypes and proof of concepts.
- Ability to deliver iteratively and move solutions from concept to production efficiently.
- Experience working in agile or sprint-based development environments.
- Strong ability to communicate technical concepts clearly to non-technical audiences.
- Ability to operate effectively in a fast moving, ambiguous environment.
Benefits
- Medical, Dental, Vision, Life, Pet; Flexible Spending Account
- Competitive Salaries
- 401K Match
- Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave
- Short and Long-Term Disability
- Employee Support Programs, Including Mental Health
- Tuition Reimbursement
- Matching Charitable Gift Program
- Lucrative Referral Program
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