Director of Managed Services for PwC's Health PLS, focusing on global transparency and compliance programs. Responsible for strategic direction and managing executive client relationships in a collaborative environment.
About the role
- Transformative leader in enterprise learning and development at Voya Financial. Driving strategies for leadership excellence and workforce capability in a collaborative environment.
Responsibilities
- Develop and execute an enterprise-wide learning and development strategy aligned with organizational goals, embedding cultural behaviors such as curiosity, adaptability, and shared accountability.
- Design and implement innovative learning programs that integrate modern technologies (e.g., AI-driven platforms, immersive simulations, microlearning) to create personalized, inclusive, and scalable experiences.
- Lead leadership development initiatives that prepare emerging and senior leaders to navigate complexity with agility, foster collaboration across global teams, and champion inclusive decision-making.
- Conduct enterprise skill-gap analyses to identify critical capabilities for the future and create targeted pathways that encourage ownership and continuous growth.
- Champion a culture of learning by introducing flexible, on-demand solutions and inspiring employees to take accountability for their career development.
- Evaluate program effectiveness using advanced analytics and feedback loops, ensuring insights drive innovation and measurable impact.
- Collaborate with senior leaders and HR partners to embed learning into talent processes such as succession planning, performance management, and career progression—reinforcing behaviors that build trust and inclusion.
- Build strategic partnerships with external experts and technology providers to bring best-in-class practices and emerging trends into the organization.
- Provide coaching and mentoring to high-potential talent, accelerating readiness for critical roles while modeling growth-oriented behaviors.
- Manage resources effectively, prioritizing investments that deliver impact and reflect organizational values of transparency and accountability.
- Lead and inspire a team of learning professionals, fostering innovation, collaboration, and professional growth within the function.
Requirements
- Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field.
- 7+ years of experience in enterprise learning, talent development, or leadership development within complex, fast-paced environments.
- Proven success in designing and implementing innovative, technology-enabled learning strategies that drive measurable outcomes.
- Strong understanding of future workforce trends, including digital transformation, AI adoption, and agile leadership.
- Expertise in modern learning methodologies such as blended learning, experiential learning, and personalized learning journeys.
- Excellent facilitation and presentation skills, with the ability to inspire diverse audiences and foster inclusion.
- Strong analytical skills and experience using data and learning analytics to inform decisions and demonstrate ROI.
- Exceptional leadership and team management capabilities, with a track record of building high-performing, collaborative teams.
- Ability to thrive in dynamic environments, balancing strategic priorities with operational execution.
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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